• By Todd Luck
  • Posted Wednesday, January 29, 2025

Emergency Assistance Available for Rent or Utilities

Emergency Assistance is available for water, rent and utility bills. Households may receive up to $800 for rent, $600 for utilities or $1000 for both.

To qualify for assistance:
  • The family must have a child living with a relative who is under 18 years-old.
  • The family’s gross income must be at or below 200% of the federal poverty level.
  • If assistance is insufficient, customers must show commitments from other agencies to meet their needs.
  • Emergency situations must involve unforeseen circumstances such as job loss, illness, or injury.
  • Eligible uses include rent/mortgage (with eviction notice), utilities (with cutoff notice)
  • Verification of income, notices, and responsibilities for payments must be provided.

Emergency Assistance is intended for non-recurring, short-term need. Emergency Assistance is typically limited to once per year, but exceptions may apply in cases of severe need with supervisor approval.

Applications may be submitted in-person at the Department of Social Services, 741 North Highland Avenue, or via telephone at 336-703-3800.

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